Returns

Due to the nature of our Body Care products they are final sale and are not eligible for return or refund. Please choose carefully when placing your order. If your products are damaged upon arrival, don’t hesitate to contact us so we can resolve the issue!

If you’re looking to return your Merch order we’re here to help! We offer returns within 15 days from the delivery date. You can return your Merch product for a refund to the original payment method.

Before you return please note the following: 

• All clothing must be returned in their original condition. This includes unused, unaltered, undamaged, unwashed, stain free, free of pet hairs and fragrance free.
• Ensure your items are refundable.
• Non-eligible for return:
• Sale items

Returns must be shipped to the address on the packing slip in your order.

Require further assistance? Simply send us an email at info@shopelevatedlounge.com